This month on PQA Panel Talks, our host Mike Hrycyk called up Patriot One Technologies Director of Platform Quality Nathaniel Couture and PQA’s VP Customer Success Jonathan Duncan for a brainstorming session on the potential impacts to quality assurance while your teams are working from home. The panel dives into how you can manage and mitigate the quality challenges that come from moving products and services online quickly in response to COVID-19.

PQA Vice President of Customer Success Jonathan Duncan

Jonathan Duncan is the VP of Customer Success at PLATO Testing based in Fredericton, NB. Jonathan has over two decades of wide-ranging experience across all facets of the software development cycle. He has experience in a variety of industries that stretch from the public sector to start-ups in satellite communications and everything in between. Having worked in organizations from both the development and testing standpoints provides Jonathan with the ability to see problems from all aspects allowing for complete solutions to be delivered.

Mike Hrycyk has been trapped in the world of quality since he first did user acceptance testing 21 years ago. He has survived all of the different levels and a wide spectrum of technologies and environments to become the quality dynamo that he is today. Mike believes in creating a culture of quality throughout software production and tries hard to create teams that hold this ideal and advocate it to the rest of their workmates. Mike is currently the VP of Service Delivery, West for PLATO Testing, but has previously worked in social media management, parking, manufacturing, web photo retail, music delivery kiosks and at a railroad. Intermittently, he blogs about quality at http://www.qaisdoes.com.

Twitter: @qaisdoes
LinkedIn: https://www.linkedin.com/in/mikehrycyk/

Nathaniel (Nat) Couture, BSc MSc., has over a 15 years of experience in leadership roles in the technology sector. He possesses a solid foundation of technical skills and capabilities in product development including embedded systems, software development and quality assurance. With a decade of experience as CTO in two successful small ITC companies in New Brunswick, Canada, Nat has proven himself as a solid leader, capable of getting the job done when it counts by focusing on what’s important. He’s a very effective communicator who has mastered the art of simplicity. Nat has served as an expert witness on matters of software quality. He is always driving to adopt and create technologies that incrementally reduce manual labor and at the same time improve the quality of the end product.”

LinkedIn: https://www.linkedin.com/in/natcouture/,

Twitter: @natcouture

Categories: Testing From Home